KEPT.

Support · a human answers

Support

Write to hello@ikept.org. A human answers, usually within 24 hours.

Cancel a subscription

Open the Settings app on your iPhone, tap your name, then Subscriptions, then KEPT. You can also reach it from Me → Subscription inside the app. Cancelling keeps your access until the end of the period you already paid for.

Restore a purchase

If you changed phone or reinstalled the app, open Me → Subscription and tap Restore.

Get your record back

Your promises and proofs live in your own iCloud. Sign in to the same Apple ID on the new phone and they come back on their own. Figures read from Apple Health stay on the old device by design — they are never synced.

Delete everything

Me → Erase my record removes every promise, proof and photo, including what you published to your witnesses.

Report something

If a witness shares something abusive, report it from the app, or write to hello@ikept.org. Reports are reviewed within 24 hours and offending content is removed.

A promise went wrong

If the app refused a proof it should have accepted, or recorded something you did not do, write to us with the day and the sentence. The witness can be strict about proof, never wrong about the fact.